Last Updated: 28 January 2025
We know that you care about your personal data and how it is used. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.
The company behind the Wisser application, and therefore collecting your Personal Data, is WEGLUE S.L. Should you have any query or request regarding this privacy policy, you can reach us via email (info@weglue.io) or through the 'Contact Us' section of our webpage www.getwisser.com.
Usage information. Wisser collects data about your usage of the Service, to understand how you access and interact with Wisser. This includes, for instance, information about when you use the Service, for how long, and what particular actions you take when using the Service. This information helps us learn how the Service is used, and identify and suggest ways we can make the Service more useful to you. In particular, Wisser relies on Google Analytics 4 for collecting and processing usage information. Please refer to the Google Analytics webpage for further details on Google Analytics privacy policy and terms of service.
Device Information. When you use Wisser, we collect data about the type of device that you use to connect to the Service, as well as information about the operating system on that device (e.g., iOS, Android) to ensure the Service works as expected for you. This information may comprise the gathering of identifiers that may be unique to your device.
The data collected serves Wisser's legitimate interests to operate and improve our Service, including:
Other users. Your personal data is not accessible by other users.
Third parties. Wisser may share your usage information with third parties as indicated below:
Depending on your specific device, Wisser may request certain permissions that allow it to access your device data. By default, these permissions must be granted by you before the respective information can be accessed. Once the permission has been given, you can revoke it at any time.
Push Notifications. Used for sending to you notifications about what is going on in the Application, particularly to remind you when your next reflection is available.
Methods of processing. Wisser takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated.
Place. Your Data is processed at our operating offices and in any other places where the parties involved in the processing are located. Depending on your location, data transfers may involve transferring your Personal Data to a country other than your own.
You may exercise certain rights regarding your Personal Data:
Any requests to exercise your rights can be directed to us through the contact details provided in this document. These requests can be exercised free of charge and will be addressed as early as possible and always within one month.
Controller of your data. WEGLUE S.L. is the legal controller of your Personal Data.
Legal basis of processing. Wisser may process Personal Data relating to you if: it is necessary for the performance of an agreement between you and Wisser; it is necessary for the purposes of legitimate interests pursued by us or a third party; it is necessary for compliance with a legal obligation; or you have given your consent for one or more specific purposes.
Data transfer from the EU and/or Switzerland. Wisser does not store personal data from European Union residents outside of the European Union. Google Analytics 4 collects all data from EU-based devices through domains and servers based in the EU before forwarding traffic to Analytics servers for processing.
Legal action. Your Personal Data may be used for legal purposes by us in Court or in the stages leading to possible legal action arising from improper use of Wisser or the related Services.
"Do Not Track" requests. Wisser does not support "Do Not Track" requests. To determine whether any of the third-party services it uses honor the "Do Not Track" requests, please read their privacy policies.
Changes to this privacy policy. Wisser reserves the right to make changes to this privacy policy at any time by giving notice to you on this page. Should the changes affect processing activities performed on the basis of the User's consent, we shall collect new consent from you, where required.
These Terms and Conditions ("Terms") govern your relationship with the Wisser mobile application (the "Service") operated by WEGLUE S.L. ("us", "we", or "our"). Please read these Terms carefully before using our Wisser mobile application. By accessing or using the Service you agree to be bound by these Terms.
Our Service comprises the presentation of daily "reflections", intended for recreational purposes. Each reflection is presented as an immersive experience, accompanied by background videos and music. Please note that the content provided by Wisser is an entertainment service for informational and reflective purposes exclusively and is not intended, under any circumstances, to serve as a substitute for professional medical or psychological advice, diagnosis, or treatment.
You may not, nor may you permit any third party, directly or indirectly, to:
As an audiovisual content platform, Wisser is a data-intensive application. You acknowledge that the use of data networks for receiving information connected with the Wisser application may imply data communication charges by your communications provider, and you agree that you are responsible for all data charges you incur through use of the Service.
The standard features of our Service are provided for free. In addition to our standard Service, we may choose to offer a range of additional paid-for products or services ("Premium Services"), comprising access to content that may not be otherwise accessible or special features of our mobile application.
By choosing to access and/or buy or subscribe to Paid Content, you authorize us to charge your credit card or other approved payment method for all the costs and charges that apply. You are responsible for all applicable fees and charges incurred, including applicable taxes.
If you choose to sign up for an auto-renewable subscription for Premium Services, your subscription will automatically renew at the end of the subscription period and payment for the renewal period is automatically charged, unless you cancel your subscription before the end of the then-current subscription period.
Except as specifically provided otherwise, any payments are always FINAL and NON-REFUNDABLE.
We respect the intellectual property rights of others. If you are a copyright owner and you believe that the copyrighted work has been copied or reproduced through the Service in a way that constitutes copyright infringement, you must submit your notice in writing to info@weglue.io with a detailed description of the alleged Infringement.
The Service and its original content, features and functionality are and will remain the exclusive property of WEGLUE S.L. and its licensors. The publication in social networks or any other public platforms of Wisser's original content is explicitly prohibited. It is not allowed to extract from Wisser any piece of content such as music, photos or videos for any other purpose.
Our Service may contain links to third-party web sites or services that are not owned or controlled by WEGLUE S.L. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web sites or services.
In no event shall WEGLUE S.L., nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any content obtained from the Service; (iii) any decision, conduct, alteration of behaviour or lack thereof that may result as a consequence of your use of the Service; (iv) unauthorized access, use or alteration of your transmissions or content.
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind. The content provided by this app is for informational and reflective purposes only. It is not intended to serve as a substitute for professional medical or psychological advice, diagnosis, or treatment. If you are experiencing any mental health concerns or require medical assistance, we strongly recommend consulting a licensed healthcare provider.
These Terms shall be governed and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 15 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms or our Privacy Policy, please contact us at info@weglue.io.